How to troubleshoot MESSAGE_TYPE_X dump in ST22 of SAP system?

This article answers the following queries :

ü  How to troubleshoot  MESSAGE_TYPE_X dump in ST22 of SAP system?

ü  What could be the reason for MESSAGE_TYPE_X dump in SAP and how to avoid it?

-------------------------------------------------------------------

Sometimes, Basis administrators will receive complaints from some customers that whenever they are running any transaction in SAP, they are receiving MESSAGE_TYPE_X dump.

If you could login to ST22 transaction of SAP system and go through the dump, you might have seen similar to below screen

 

Please check if this issue exists for all the users. If you and most of the others are not facing this issue and only some set of customers are facing this issue, then most likely this issue could be due to lower SAP GUI version and patch level of those customers.

So, please cross check the SAP GUI version/patch details of the customers. If you feel, GUI version/patch levels are lower than the version of the systems in which it is running fine, and then most probably issue could be due to SAP GUI version and patch level.

Please install latest version or minimum recommended version of SAP GUI in the customer’s desktop which resolves this issue automatically.


Message_Type_X Dump also occurs when proper date format is not maintained in SU01 transaction of the user who have faced this dump. 

Incase you have received a complaint from customer that he is receiving this dump while running some transactions, please goto SU01 and check the date format in the defaults tab. If there is any date format other than DD.MM.YYYY, please change that to this format to avoid this error.

Please note that there could be other reasons also for these types of dumps. But if the customer is not able to run any transaction, then most likely that is due to lower SAP GUI version and patch levels or the different date format maintained.

Enter your email address:


Delivered by FeedBurner