This article answers the following queries:
- How to check system availability in SAP using RZ20?
- What is the use of CCMS – Availability and Perform Overview ?
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If your landscape is very big and contains more than 50 servers, it would be tough to manually monitor all those systems. So, it is better to get CCMS configured in Solman system and all other satellite systems that are to be monitored to be connected to that.
If in your landscape, CCMS monitoring is configured properly in Solution manager, then you can configure receipt of CCMS alerts in case of any non-availability/performance issue of any SAP system based on the thresholds set.
However, those alerts are not descriptive enough to understand the issue. To troubleshoot the issue and to figure out the exact issue, you will need to follow the below process:
Goto RZ20 transaction of Solution manager and navigate to “SAP CCMS Monitor Templates” as shown below
As highlighted above, please click on “Availability and Performance Overview” to proceed to below screen :
You will have 2 nodes as shown in the above figure :
ü Availability
ü GRMG-Tested Availability
Drill down in both of these nodes and figure out if any sub-node (i.e. SAP system) is in red color. It means that there is some issue with that system.
Please find screenshot below :
We can further drill down these red systems to understand the issue in detail.
If you are able to capture SID of the affected system from the CCMS alert, then you can directly go to that respective SID in the above screen and drill that node down to figure out the issue as shown above.
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