A phone as unique as you: Now Featuring Bamboo for Moto X

You’re different. You go against the grain. So you need a phone that’s as unique as you are. That phone is here. Introducing Moto X with Bamboo.

We’ve always had fun experimenting with different materials in our devices. From DuPont(TM) Kevlar(R) to aircraft-grade aluminum, we love to push the envelope and bring you quality materials that have a meaningful purpose or unique sense of style. Bamboo represents new territory for the smartphone industry and expands the thousands of customization options available via Moto Maker. Since each back is made from real Bamboo, no two devices will ever be the same - it’s truly a smartphone as unique as you are. 

Starting now, the Bamboo back option is available online for January delivery. Initial quantities are limited, so order yours today. And because it’s designed by you, you still have all the great customization features offered through Moto Maker. Choose your accent and front colors, memory, even include a custom signature on your bamboo back. Then choose your carrier -- Verizon, AT&T, Sprint or T-Mobile.

Moto X with Bamboo will be available online only*, for $199 with a new two-year contract with Verizon, AT&T and Sprint, or unlocked with no contract for as little as $0 down with special financing terms.**

Moto Maker provides new and unique design opportunities that enable self-expression like never before, so stay tuned for more design options and materials in the new year.

Additional questions? Visit our FAQ.

Posted by Lior Ron, CVP Product Management


*Not available for use with Moto Maker redemption PINs purchased in-store

**$0 down and zero Interest on all purchases if paid within 6, 12, or 18 months. Interest will be charged to your account from the purchase date if the balance is not paid in full within the promotional period.

Subject to credit approval. Deferred Interest Minimum Payment Required Promotional Plan: Interest will be charged to your account (at the standard variable apr 28.99%) from the purchase date if the purchase balance is not paid in full within the promotional period or if you make a late payment. Minimum monthly payments are required for this plan during the promotional period. At no time will the minimum monthly payment be less than $25.00. Minimum Interest charged is $2.00 per credit plan. Required minimum $549 pre-tax purchase for the 18 month credit plan. Motorola Credit Accounts are offered by Comenity Capital Bank who determines qualifications for credit and promotion eligibility. US residents only. Not valid on previous purchase.

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Our 2-Day Holiday sale is almost here.

We’re eager to tell you more about our Moto Maker holiday price promotion (formerly known as Cyber Monday deal). This week we’ve put a lot of work into designing a simple sale that avoids rushed checkouts and frantic phone selection, so that you can take your time customizing your Moto X without racing against the clock.

Here’s how it will work:

At 12 pm EST Wednesday (12/4) and again at 12 pm EST next Monday (12/9), a customized Moto X will be $150 off the no-contract price. You’ll also get 30% off select accessories—including cases, headphones, and wireless products—when you use the promo code THANKS. We have bumped up the number of sale devices available. The promotion will last as long as quantities are available each day.

Here’s what you do:

• Go to motorola.com/holiday2daysale and register for the promotion starting at noon EST on the two sale days. You will know right away if quantities are still available.
• Once registered, you will be emailed a promo code within a few hours. This code is active for one week.
• Go to Moto Maker and design your phone within the one week window (take your time and have fun!).
• At checkout, enter your one-time promo code to receive $150 off the no-contract price in the shopping cart. (Your code only works once and for one phone.)
• Submit your order to get rocking with your custom Moto X in time for the holidays. Moto Maker will provide an estimated delivery date while you design your product and again at checkout. You will also receive an email when we start assembling your device as well as when it ships.*

We’re excited to share this promotion with you and can’t wait for you to get your Moto X. Visit our FAQ page if you have more questions.

Follow our Twitter, G+, and Facebook for the latest on the sale.

*Shipping times are subject to parts availability.

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We owe you an apology.

I want to apologize to our customers and fans for the issues we experienced on our website with our Cyber Monday promotion. I want you to understand what happened, and what we are doing to rectify the situation.

First, we misjudged the overwhelming consumer demand for Moto X, which was far greater than we expected. 

Second, our pre-sale site testing was not sufficiently extensive. Testing failed to reveal weaknesses caused by large volumes of concurrent orders flowing through the MotoMaker customization engine.

Thus, when we opened the promotion this morning, an extraordinary spike in concurrent orders caused our website to go down. We couldn’t fulfill orders. The site became unstable. While some orders were filled, many customers tried all day to place their orders, unsuccessfully. Customers were left frustrated. 

We have since found a solution that we believe addresses the concurrent order issue. Motorolans are hard at work right now, implementing that solution.

Here is what we are going to do: Starting at 12 pm EST/9 am PST this Wednesday, we will relaunch the $349 promotion. To help make up for this major inconvenience to shoppers, we will also add an additional promotional day on Monday, December 9. We will double the quantity of phones available, while supplies last, to allow as many people as possible to take advantage of the promotion. We’re also extending the 30% off offer on accessories to these two days. 

Please note that MotoMaker.com will open up for regular business tomorrow (Tuesday, December 3). We will stay the course on our regular sales as we restore our promotional prices for Wednesday and Monday.

Stay tuned to our Twitter, G+ and Facebook pages for more updates. We understand people want frequent communications from us so we will do a better job at keeping you informed.

On behalf of all Motorolans, I apologize for what occurred today. I appreciate your understanding as we get this fixed in time for Wednesday and Monday. 

Posted by Dennis Woodside, CEO

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Moto X Brings the Gift of Choice to All Major U.S. Carriers For the Holidays

From your clothes to your car, you express your personal style. Why should your smartphone be any different?

Moto X, the first smartphone designed by you and assembled in the USA, is now available for customization on all major U.S. carriers including Verizon Wireless, Sprint, T-Mobile and AT&T.




Just in time for the holidays, you can now choose to add a custom phrase to the back of your Moto X. With fiber laser technology, you can sign your design like never before. Show your team spirit, sport your nickname or give a gift with the ultimate personal touch by adding this free feature when you customize your Moto X on Moto Maker.

Using our online studio, Moto Maker, you can customize your device inside and out. Select your front, back and accent colors, choose memory, add accessories and more. Using 3D beta, a new feature that uses WebGL* technology, spin, zoom, and explore every angle of your uniquely designed phone before it’s ever assembled. Go on...give it a try.

And the best part? For a limited time, Moto X will be available for the promotional price of $99.99 with a new two-year contract from participating carriers. See here for details.

Coming soon, your Moto X will get even sweeter with Android 4.4 KitKat. Stay up to date on the latest upgrade information on our support site.

Now, show us your style!



*3D Beta is best viewed with Google Chrome. Don’t worry, if you haven’t yet upgraded our responsive design for mobile, tablet, and other browser platforms will continue to work in standard mode.

WebGL is not supported by all browsers and requires a capable graphics card with updated drivers. Mac and PC platforms are only supported at this time. For a full list of WebGL capable browsers, visit http://en.wikipedia.org/wiki/WebGL#Desktop_browsers. To test your browser now, visit http://get.webgl.org/

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Hey, New York: Moto Tweet Fleet to the Rescue

At Motorola, the kinds of things we obsess over are answering real people’s needs and unlocking the power of personal, customized interactions.

Then we got to thinking: Why should we stop at device experiences?

So we’re rolling out a new social experiment to take customer support to a completely new level: the Moto Tweet Fleet. It’s a roving troupe of Motorola ambassadors that leverages public hyper-local data on Twitter to rush to your rescue in real time when you need help.

We’ve all been there: Your battery is dead. You’re lost and frustrated. You’re hungry and cranky. Whatever it is, the friendly fleet is ready to come give a hand. While you’re with the fleet, you can even meet our new Moto X and customize your own using the Moto Maker online studio.

Oh, and did we mention swag? We’ve partnered with smart USA to deck out the fleet with stylish smart cars, from which ambassadors hand out Sol Republic headphones and other Motorola accessories to lucky passersby. What could be better to pair with a fully customizable Moto X and accessories than a customizable smart car?

We’re starting with a beta program in neighborhoods throughout New York City and hope to expand to Chicago next. If you’re in New York, all you have to do is tweet at @MotoTweetFleet between 11 a.m. ET and 7 p.m. ET daily. See you out there.

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It’s Time To Ditch The Lazy Phone

Moto X: New Ads, New Availability and Moto Match

The world is full of lazy phones. Phones that blink at you most of the day and sleep the rest. These phones make you do all the work.

Does this look familiar?

See more Lazy Phone ads for Active Display and Quick Capture.

That’s why Moto X was built with one thing in mind - you. It responds to you...it does things for you...it’s designed by you.

Want information? It pulses with what’s important at a glance. Want to get directions, search the web, call a friend? Just talk and it responds to your voice – no touching necessary. Want Moto X to match the colors of your favorite kicks or sports team? Design it that way yourself.

Moto X is all about you and it’s all about choice. That choice includes the wireless carrier you want.

Moto X is now available in the US at AT&T, Sprint, U.S. Cellular, Verizon Wireless - and starting today - T-Mobile via Motorola.com. If you’d like to create a phone that’s uniquely yours through Moto Maker, the design experience is currently available with AT&T.

Outside the US, Moto X is also on-sale at Rogers in Canada, Claro in Puerto Rico, Vivo in Brazil, and at Movistar in Chile (also available at Claro in Chile later this week). Additionally, we’ll be announcing more availability across Latin America shortly.

In the meantime, check out Moto Match, our new Facebook and real-life Booth Experience. Moto Match uses color detection technology to create a Moto X based on your style.

On Facebook, Moto Match is the first phone configurator that allows you to use Facebook photos to quickly and easily create a customized Moto X that truly reflects your personal style. Simply choose a favorite pic from your Facebook timeline, and the app will do the rest by identifying the photo’s most prominent colors and creating Moto X to match. You can create as many designs as you like and share them with your friends, not only on Facebook but Pinterest too.



In the Moto Match Booth (below), fashionistas step in and the screen recognizes what you're wearing, then picks a Moto X to match your look. You can then personalize the photo with your signature and email the image to share with your friends or purchase it later.

The Moto Match Booth is debuting this week at Milk Studios during MADE fashion week. Follow #MotoXMADE on Twitter to find out how you can win tickets to the closing event or come by Milk Studios to try the Moto X on for size.



Whether on Facebook or at the Booth, Moto Match has built in social sharing components and will also help you purchase a device by driving you directly to our website or sending you an email with your design so you can buy it later.

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Moto X: Design, Share, Ship

Moto Maker, our Moto X design studio, is now officially open for online orders for AT&T customers! For the first time ever, you’re in the driver’s seat when it comes to designing your own phone in just a few clicks. When you’re finished we ship it directly to you, ready to go.

You want options? We’ve got options. You pick the colors, and decide on the all details: the front, back, accents, memory, wallpapers, accessories -- you can even include your Google ID and we’ll load all of your account information for you in advance. Then, every custom phone is made to order in Ft. Worth, Texas and shipped to you for free.

Learn more about Moto X, design your own and share your masterpiece with family and friends at Motorola.com/motomaker.

Of course, you can still purchase a custom device or pick up a Moto X in woven white or woven black at any AT&T store. 

Starting today, you can also buy a Moto X online directly through Motorola without a contract upgrade for $579.

Moto X will be available through other carrier partners very soon, starting with Verizon online on August 29.

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Moto X. Tomorrow is here.

It’s been quite a journey, but we’re finally here. Starting tomorrow, August 23, your Moto X is available for purchase at all AT&T stores.

Moto X responds to your voice so you can check the weather, get directions, or do just about anything without lifting a finger. Two quick twists of your wrist and Moto X’s camera is ready to go, so you won’t miss a shot. With the best of Google services baked right in, Moto X helps you get everyday tasks done quickly and easily. And every Moto X sold in the USA is assembled right here in the USA.

Moto X is also the first smartphone designed by you. You can go into an AT&T store and choose from woven black or woven white models to take home right away, or select the customization option and create a phone that’s uniquely yours. Then just log onto Moto Maker to design your phone and complete your order online.

Very soon, you’ll be able to order Moto X directly online through Moto Maker. To see what’s possible, Moto Maker will open tomorrow for everyone to explore options and get inspiration.

Customizing your Moto X is simple and fun -- there are thousands of potential combinations to choose from. We’ll build it to order in Fort Worth, Texas, and ship it right to you. And for a limited time, we’ll be including Motorola Skip for free in all orders of the customized Moto X. Skip is a thin, thumb-sized clip that pairs with your Moto X and unlocks it with a simple tap.

We’ll be working hard to get your customized Moto X to you as quickly as possible. We expect that because of high demand, initial shipping times may vary. But we will get that down to 4 days or less as soon as we possibly can. We’ll also be adding digital printing in the future, so you can include a personal message on the back of your Moto X.

Please check with our partner AT&T for pricing and store locations. Moto X will be available through other carrier partners very soon.

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