Durga Prasad
Mob : xxxxxxxxxxxxx
Email : xxxxx.yyy@gmail.com
__________________________________________________________
Profile
q 3+ years of experience as a SAP Basis Netweaver Consultant.
q SAP experience includes SAP Installations, Upgrades and Maintenance with one full life cycle implementation.
q Excellent expertise in major UNIX based OS particularly AIX and also good at handling Oracle database.
q Good working knowledge on New Dimensional Products like Netweaver 2004s BW, APO , EP6, XI (Netweaver 04), Netweaver CE 7.11, NWDI and CRM.
q Good working knowledge in Solution Manager 7.0
q Good expertise in administering both ABAP and JAVA stack systems and also systems with 7.1 architecture.
q Good client facing skills.
q Extensive experience in analyzing and solving day-to-day Production issues with client facing skills.
q Excellent communication skills, interpersonal skills, adaptive and self-learner.
Skill Set
q ERP : SAP ECC 5.0,SCM ICH(4.1) and APO(5.0), XI 3.0, BIW 7.00, Enterprise Portal 6.0 & 7.0, Solution Manager 7.0, CRM 5.2, SRM 5.0, Netweaver CE 7.1 and BI Accelerator, CPS by Redwood
q RDBMS : Oracle 9i & 10g
q Languages : C, C++, Java
q O/S : IBM AIX 64 bit, Windows NT/2000 Server
Education
q Completed 10th from xxxxx School, xxx City in year 19xx with 88%.
q Completed Diploma in Electronics and Communication from XXX college, xxxx city in year 20xx with 86%.
q Completed Bachelor’s in XXX Engineering from XXX college of Engineering, in year 20xx with 77%.
Professional Experience
From date – Till date, SAP Basis Consultant XXX Technologies Pvt Limited, xxx City, India
Project : /* Please provide project details */
Client : xxxx Client
Role : SAP Basis Consultant
Responsibilities / Deliverables:
q As a Team Member:
o Transports to Production (troubleshooting issues related to transports)
o Resolving problems/incidents in SAP systems.
o Allocation of support tickets amongst the team.
o Proactively identifying the issues in SAP Production Systems.
o Provide SLA based delivery for all calls raised via Solution manager
o Provide customer with facts and figures on the system performance
o Attend weekly support review with customer and update them with analysis.
o Responsible for all aspects of SAP Basis Administration, system installation, upgrades, database management. Some of the roles performed include
o System Copy/refresh for BIW, XI, EP, CRM, CE and APO systems
o Planning & Integration of Systems during the implementation phase.
o Setting up of the Disaster Recovery Systems.
o Disaster Recovery/Fallback Test's.
o Kernel Upgrades and Support Pack and Add-on & Plugin's Implementation
o Client Copies (Local, Remote and client transport) and Client deletions
o CCMS configuration across Dev and QA environment.
o Performing routine health check for SAP systems
o Database Upgrades and patch applications.
o Maintain system profiles and defining operation modes.
o Alert configuration through solution manager
o Administration of SAP R/3 database using BRTools.
o Administration and Patch upgrade of Livecache server
o Problem analysis for XI related issues.
o Table re-org and other related maintenance activities.
o Worked on Central Process scheduling by Redwood.
o Implemented PreCalCulation server for BI.
o Setting up Solution Monitoring in Solution Manager for 12 Production Servers.
o Restore & Recovery of offline and online backups.
o License request, object key, user key, monitoring OSS
o Administration of BIA servers (Business Intelligence Accelerator).
o Installation and configuration of GRC tools like VIRSA, FOX Tool etc.
o Spool device creation.
o Implementing SMD and wily introscope.
o Was the active member of the team which completed Solution Manager 7.0 and CE 7.1 upgrade to EHP1 successfully.
o Implementing and configuring NWDI
q Participated in performance analysis and performance tuning in all production Systems.
q Participation in support process improvements.
q Provide problem determination and resolution services for Security related issues.
o Central User Administration
o Expertise in User, Role and Profile administration
o Authorization Objects administration.
o GRC tools like Virsa, Firefighter, Fox tool etc.
q Responsible for effective communication between the team and the customer. Provide day-to-day direction to the team and regular project status to customer.
q Maintain customer focus and customer satisfaction throughout by gaining their respect, credibility and rapport.
Environment : SAP ECC 5.0,SCM ICH (SCM 2005) and APO (5.0), LiveCache 5.0., PI 7.1, BIW 7.00, Enterprise Portal 7.0, Solution Manager 7.0, IBM AIX 64bit, Oracle 9i and 10g, GRC tools – Virsa Compliance Calibrator 4.0, SRM 5.0, FOX Tool and Firefighter. CRM 5.2 and Netweaver CE 7.1, KPRO, TREX, LiveCache.
Team Size : 18
From Date – To Date, SAP Basis Consultant XXX company Limited, XXX city, India
Project : /*Please provide Project details */
Client : xxxxx client
Role : SAP Basis Consultant
Responsibilities / Deliverables:
q As a Team Member:
o Installations of Dev & QA systems.
o System Copy/refresh for R/3, BIW, XI, EP, CRM and APO systems.
o Disaster Recovery/Fallback Test's
o Applying OSS
o Printer Administration and STMS Configuration and management.
o Kernel Upgrades and Support Pack implementation in Dev and QA systems.
o Integration systems, maintenance of CHARM and support desk with Solution Manager.
o Setting up CUA for the whole landscape
Environment : SAP ECC 5.0, SCM ICH (4.1) and APO (5.0), XI 3.0, BIW 7.00, Enterprise Portal 6.0, Solution Manager 4.0, IBM AIX 64bit, Oracle 9i and 10g.
Team Size : 12
Achievements
q Received XXXX award for providing excellent SLA based SAP support to client
q Received XXX award for providing excellent project delivery and winning clients trust.
Date: xxxxxx
Place: xxxxxx Durga prasad
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