Durga Prasad
Mobile: +91 XXXXXXX Email: xdurgaprasad786@gmail.com
Summary
F 4 years experience in SAP Basis.
F Developed good skill set in SAP Solution Manager (7 & EHP1) and SAP PI (7 & 7.1).
F Installation of various sap products ranging from R/3 4.7 to PI7.1
F Experience in implementation and build stage of projects
F Providing production support for major projects
F Experience in carrying out various roles as a lead as well as a team member
F Multitasking ability to sketch the plan, prioritize the work and carry out tasks under aggressive timelines
Country Experience
F India, UK, USA, Denmark
Professional Experience
XXX Technologies Pvt Limited
Projects Handled:
Project#1:
Client : /*Provide client details */
Duration : ( Jan xx – Dec xx)
Environment : PI 7.1, EP 7.0, CRM 2007, BI 7.0, ECC 6.0 (ISU supply and metering)
OS : AIX 6.1
Database : Oracle 10g
Team Size/Role : 18/Basis Administration
Project Description : Joined the project when the project was in build phase prior to go live. The activites involved resolving backlog. The landscape has around 90+ sap systems. Carrying out the database refreshes, client refreshes and delivering them on time. Currently in the post go live phase providing 24x7 production support.
ü Installation of Application servers and Web Dispatchers.
ü CRM2007, SAP ISU and EP7.0 system refresh using import/export and database restore methods.
ü Middleware configuration between CRM 2007 and ISU.
ü Resolving CRM WebUI related problems in production systems. Resolving timeout error in CRM.
ü Moving SLD from local to central SLD in PI as well as other Sap systems. Resolving SLD related problems.
ü Configuration to publish web services in PI. Importing XI content in PI systems. CTS+ configuration for PI systems.
ü Client administration activities like client deletion, client export/import, local client copy, User master export/import.
ü Log configuration in VA to enable developers to view logs in separate log file. Tunning memory parameters related to ITS
ü Application of OSS OSS
ü Carrying out health checks of Sap Systems.ADS configuration.
ü Configuration of SSO between EP and BI. Configuring SSL for CRM WebIC.
ü Performing various SAP Market place activities like software downloads, connection maintenance, co ordination with SAP with various SAP message.
ü Providing regular/24*7 on call incident support using IBM clear quest and Infra (production environment) tools.
Project#2:
Client : /*Pls provide client details */
Duration : ( Jan xx – Dec xx)
Environment : PI 7.1, CRM 2005, BI 7.0, ECC 6.0, Solution Manager EHP1
OS : Windows Server 2006
Database : MS SQL
Team Size/Role : 8/Basis, Solution Manager Administration
Project Description : Joined the project right from the beginning of implementation phase. The activities carried out in the project were not limited to sap basis but included handling the vast activities with Solution Manager. Worked as Sap Basis Lead for providing post go live support for 4 months. Several critical problems were resolved during go-live as well as post go live.
ü System builds using homogeneous system copy procedure.
ü Performing system, SAP and Data base restart including HA/Production systems.
ü Performing local/remote client copies for regular refresh.
ü SAP Kernel, Patch and Add-on implementation including ABAP and Java stack using SDM/JSPM.
ü Configurations/activities using Visual Admin and Config Tool.
ü Regular System/Batch Job Administration and Monitoring.
ü Upgrading Solution Manager 7.0 to EHP1 (SP-19).
ü Solution Monitoring Setup for ABAP and JAVA System including availability check & GRMG.
ü Implementation of End to End root cause analysis with solution manager diagnostics and wily introscope.
ü Implementation of SAP Early watch alerts and Installation of various agents used like CCMS/SMD.
ü Understanding and working with Project and document management in SAP Solution Manager 7.0
ü Maintenance of system landscape with SMSY and SLD configuration with bridge on PI 7.1.
ü Implementation of Solution Manager Service desk in SolMan 7.0 including auto mailers, maintenance of support/service model, I base maintenance, SLA setup and integration with test management etc.
ü Performing various SAP Market place activities like software downloads, connection maintenance, co ordination with SAP with various SAP message.
ü Providing regular incident solution/support with in the SLA duration using SOLMAN service desk and Assist(Ticketing tool for production environment.
Project#3:
Client : /*Pls provide client details*/
Duration : ( Jan xx – Dec xx)
Environment : R/3 4.6C, BI7.0, GTS, CRM 4.0, IPC 4.0, TREX 7.0
Operating System : Sun Solaris
Database : Oracle 10g
Team Size/Role : 3/ Solution Manager Implementation
Project Description : SAP Solution Manager Implementation with critical timelines and direct deployment on productive environment. Preparing implementation plan as well as coordination project Basis as well client team providing knowledge transfer and Demo of functionality.
ü Upgrading Solution Manager 7.0 to EHP1 (SP-19), both ABAP and Java stack (using SDM/JSPM)
ü Trouble shooting Errors during upgrade in SAP and database level.
ü Performing BR Tools operations related to space and oracle database.
ü Start/stop SAP and Database Instance in distributed environment with critical downtime windows.
ü Implementation of SLD, EWA (including standalone portal), SMTP, SP Connect and Maintenance optimizer.
ü Implementation of End to End root cause analysis with solution manager diagnostics and wily introscope in solution manger EHP1.
ü Working with various E2E RCA functionalities like Change, Workload, Exception and Wily Introscope analysis.
ü Solution Monitoring Setup for ABAP and JAVA System including availability check & GRMG.
ü Installation of CCMS/SMD agents, configuration of CEN, ALM, Threshold repository for various MTEs.
ü Performing various SAP Market place activities like software downloads, connection maintenance, co ordination with SAP with various SAP message.
Project#4:
Client : /*Pls provide client details */
Duration : ( Jan xx – Dec xx)
Environment : PI 7.0, SAP Solution Manager EHP1
Operating System : AIX 6.1
Database : Oracle 10g
Team Size/Role : 3/ Solution Manager Implementation
Project Description : Automation of Business critical PI monitoring with SAP Solution Manager considering all components of PI system.
ü Understanding of value/operability of PI
ü system amongst the landscape based prior experience on SAP PI.
ü Automation of monitoring for different PI components like Integration, Adapter and Business process engine.
ü Measurement/Automation of manual monitoring of PI system like ABAP Queues, transactional RFCs, XI messages in different engines (Integration/Adapter/Business process engines)
ü Working together with SAP experts to fix faced issues.
Project#5:
Client : /*Pls provide client details */
Duration : ( Jan xx – Dec xx)
Environment : PI 7.1, CRM 2007, BI 7.0, ECC 6.0, Mobile
Operating System : AIX 6.1
Database : Oracle 10g
Team Size/Role : /* Please explain your role in the project */
Project Description : Providing Basis solutions/support for successive Go Lives (3 Go Lives) to the client. Providing resolution of the issues within the SLA timelines.
ü Performing planned activities like kernel, SAP/Oracle patch upgrade.
ü Working with various transport related activities in STMS configuration for various SAP systems.
ü Performing various operations related to BR tools.
ü Working with NWDI operations.
ü Regular monitoring of various SAP components like CRM, BW, ECC, PI.
ü SAP user admin activities like creation, role assignment using CUA including CUA setup.
ü Worked for different authorization related issue with different transaction codes ST01(system trace),SUIM,SU24 and providing different types dev keys/object registration etc.
ü Providing regular incident solution/support with in the SLA duration using remedy.
Project#6:
Client : /*Pls provide client details */
Duration : (Jan xx - Dec xx)
Environment : PI 7.0, CRM 2005, ECC 6.0
Operating System : AIX 6.1
Database : Oracle 10g
Team Size/Role : 2/ SAP Basis Administration
Role: /* Please explain your role in the project */
ü Working with various transport related activities in STMS including configuration for various SAP systems and moving transports to productive environment.
ü Basic operation on User administration like creation, role assignment, password maintenance, authorization checks/assignments.
ü Basic security role operations like creation/build/change of single/composite roles, generation, user assignments etc.
ü Performing regular health checks/monitoring through out the landscape including XI monitoring/troubleshooting involving queues, XI messages and transaction RFCs.
ü Working with different SAP Basis issues like OSS Notes, Client admin, spools, ABAP dumps system logs etc.
ü Batch Job administration using SAP Central Process Scheduling tool
ü Providing 24*7 regular/on call production incidents support with in the SLA time lines using Remedy.
ü Preparing regular/weekly reports and trackers.
ü Apart from SAP working with other tools involved in the project like RFTS and MQ adapters.
Project#7:
Client : /*Pls provide client details */
Duration : ( Jan xx – Dec xx)
Operating System : Windows 2003 server
Database : Oracle 10g
Role: /* Please explain your role in the project */
ü Installation of multiple SAP components like R/3 4.7, ECC 6.0, CRM 2005 and SAP Solution Manager 7.0.
ü Applied SAP Support Packs, Sap notes, kernel upgrade. Client Administration including client copy, client export, client import.
ü Resolved tickets on the shared point: The categories of tickets consisted of the following
à User Management like different type of User Creations, deletion of user.
à Created new roles, maintained profiles using PFCG, provided missing authorization to the users.
à Analyzed and trouble shooting of ABAP Short dumps. Created and maintained RFC connections
à Start & Stop Sap Server using MMC. Table Space maintenance using BRTOOLS
à Service marketplace related activities: Raising OSS message with sap and opening OSS
à Registered Developer User-id, objects and request license key. Created S-user id and provide appropriate authorizations to them.
Educational Qualifications
· Bachelor of Information Technology from XXX college/University, Tamilnadu, India with 78%.
· Sap Basis Training from XXX Institute
Personal Details
Date of Birth : 11 th Nov, 1982
Mobile : + 91xxxxxxxxxx
Email :
Father’s Name : xxxxxxxxxxx
Passport Number : Available On Request
Present Address : X Nagar, H:no x-xx-xx,
Y street ,
Chennai, Pincode- xxxxxxx , Tamilnadu, India
Permanent Address : X Nagar, H:no x-xx-xx,
Y Street ,
Chennai, Pincode- xxxxxxx , Tamilnadu, India
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