This article answers the following queries:
Ø How to unlock, if administrator user id got locked in a standalone java alone system?
Ø How to activate emergency user in java only system?
Ø How to handle, if administrator user id got locked in dual stack system?
What are the scenarios in which emergency user SAP* to be activated?
In some cases, you might have configured user management incorrectly and can no longer logon to any application or all administrator users got locked. In these cases, you can activate emergency user SAP* which enables you to logon to application.
Process to be followed to activate emergency user SAP*
Start the config tool
Set the following User Management Engine(UME) properties
Property | Value | Remarks |
ume.superadmin.activated | True | This activates SAP* user |
ume.superadmin.password | <password> | Enter the new password for SAP* user. This option is provided by SAP to ensure more security so that system is not accessible with default password |
Restart the AS Java
The SAP* user will now get activated and all others user will get deactivated. You can log on with the SAP* user and fix your configuration as per the requirement in cases of incorrect user management configuration.
After that, go to identity management to unlock all the locked users.
After fixing the configuration issue, SAP* user should be deactivated again as mentioned below:
Ø Start the config tool
Ø Set the property ume.superadmin.activated to false
Ø Restart the AS Java.
Please note all the above process to activate emergency user is for standalone java system.
How to handle, if administrator user id got locked in dual stack system?
In case of dual stack installation i.e. ABAP + JAVA stack it is very easy. Please proceed as mentioned below to resolve the issue:
i) Logon to ABAP system with any administrator user or the SAP* user
ii) Either create a new administrator user for java stack or unlock the locked administrator user using SUo1
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